Refund policy
Returns
- All returns must be sent back to us within 14 days of product delivery date
- Items purchased can be returned for store credit ONLY
- All sale/clearance items are FINAL Sale
- Any damages to product must be reported within 2 days of delivery date
- Please include your name and phone number inside the package
Exchanges
- All exchanges must be requested within 14 days of product delivery date
- To request an exchange, email jentry@rafterjc-turquoiseandleather.com
- Please include your name and phone number inside the package
Logistics
- Buyer is responsible for ALL costs associated with returning your item(s)
- The original shipping costs are non-refundable and will be deducted from any refund amounts you may receive