Refund policy

Returns 

  • All returns must be sent back to us within 14 days of product delivery date
  • Items purchased can be returned for store credit ONLY
  • All sale/clearance items are FINAL Sale
  • Any damages to product must be reported within 2 days of delivery date
  • Please include your name and phone number inside the package

Exchanges

  • All exchanges must be requested within 14 days of product delivery date
  • To request an exchange, email jentry@rafterjc-turquoiseandleather.com
  • Please include your name and phone number inside the package

Logistics

  • Buyer is responsible for ALL costs associated with returning your item(s)
  • The original shipping costs are non-refundable and will be deducted from any refund amounts you may receive